MAY 27
Allstate, USAA extend coronavirus refunds

Several insurers that have offered auto insurance rebates and credits to customers in the wake of the COVID-19 pandemic have revealed that they are extending the relief measures. Read more here.

MAY 26
Allstate extends Shelter-in-Place Payback through June

Allstate (NYSE: ALL) is extending its Shelter-in-Place Payback through June 30, 2020, for personal auto insurance customers as they drive less and get in fewer accidents during the coronavirus pandemic. The company is also extending the sign up period for free identity protection to June 30, 2020, for all U.S. residents. Read more here.

Farmers Mutual offering 10% rate reduction on car insurance policies
Farmers Mutual announced last week that it will provide a 10% reduction on all new and existing policies as of July 1. Read more here.

MAY 21
Germania extends Reduced Driving Payback through June
Germania is extending its Reduced Driving Payback through June, raising its total reimbursement to policyholders to nearly $9 million in credits. Read more here.

MAY 19
Insurers return part of auto premiums as coronavirus cuts driving
Major U.S. insurers are offering credit to auto and motorcycle policyholders following a decline in driving, as most Americans stay at home under widespread orders to help contain the spread of the novel coronavirus. Read more here.

State Farm cuts auto rates by $2.2 billion as Americans continue to stay home during the COVID-19 pandemic
State Farm announced Monday it will cut its auto insurance rates by $2.2 billion as Americans continue to drive less as a result of the coronavirus pandemic. Read more here.

MAY 14
Insurers Are Giving Consumers a Break Amid Pandemic
Policy perks include grace periods, refunds and waivers of in-person medical exams. Read more here.

MAY 07
USAA to Return an Additional $280 Million to Members, Totaling $800 Million in Dividends
USAA, the country’s fifth largest property-casualty insurer, is returning an additional $280 million dividend to auto insurance policyholders based on fewer drivers on the road during COVID-19 stay-at-home orders. Read more here.

MAY 06
CEO Says Allstate Likely to Grant Another Rebate as Pandemic Cuts Driving
Insurer Allstate Corp. will likely grant an additional rebate to auto insurance customers due to reduced driving during the coronavirus outbreak, Chief Executive Officer Tom Wilson said in an interview on Tuesday. Read more here.

MAY 01
USAA to implement contactless car service
With social distancing leading insurance companies to search for new ways to digitalize key processes, USAA has selected CarAdvise as an automotive maintenance provider for the company’s 13 million member base. Read more here.

Updated: Insurance Premium Discounts, Other Relief Offered During Coronavirus Crisis
The group of property/casualty insurers offering auto insurance premium discounts to recognize that insureds are driving less during the coronavirus crisis continues to grow, and now includes all major auto insurers. Most discounts are for personal lines auto customers, however a number of carriers are also targeting business customers. Read more here.

APRIL 30
Travelers extended their previously announced Billing Relief plan, scheduled to end on May 15, through June 15, 2020. Read more here.

APRIL 28
Texas Farm Bureau Insurance announced they are refunding $20 million to personal and commercial auto insurance customers with a 15% refund for two months due to fewer drivers on the road resulting in fewer accidents. Read more here.

APRIL 27
iHeartMedia Launches the iHeartRadio Living Room Concert Series Presented by State Farm
iHeartMedia today announced the launch of “ The iHeartRadio Living Room Concert Series Presented by State Farm,” a weekly performance series with the goal of bringing Americans together in the comfort and safety of their living rooms for performances by some of the biggest artists in music. The series will video stream and broadcast every Wednesday to celebrate the importance of community and being a “good neighbor” through the power of music during the COVID-19 pandemic. Read more here.

APRIL 21
Erie Insurance provides auto insurance relief during COVID-19 pandemic
Erie Insurance announced two hundred million dollars in direct dividend payments for car insurance customers on top of a reduction in premiums. This new relief brings the total effort to four hundred million dollars. Fortune 500 company Erie Insurance announced that it will provide two hundred million dollars in direct rebates to both personal and commercial auto insurance customers. Read more here.

APRIL 15
Here’s exactly what relief auto insurance companies are offering drivers during the coronavirus pandemic
With millions under stay-at-home orders and working remotely, American roadways are seeing a lot less congestion and accidents. That means less risk of insurance claims — and auto insurers are taking note. Read more here.

APRIL 14
AAA is always there for you
AAA members who insure their vehicles through the Interinsurance Exchange of the Automobile Club and its affiliate insurers (Auto Club Enterprises Insurance Group) will receive premium refunds totaling approximately $125 million. Read more here.

APRIL 13
Insurers offering $10.5 billion in rebates – but who is offering what?
Auto insurance companies in the US will offer about $10.5 billion in insurance premium rebates to their customers, the Insurance Information Institute (I.I.I.) reports.
I.I.I. said in a release that it based its findings on an analysis of 14 auto insurers operating in America who recently announced premium refunds, discounts, dividends, and credits totaling $8.1 billion. Read more here.

APRIL 10
Kemper Announces Premium Relief to Policyholders and Support to Communities Amid COVID-19 Pandemic
Kemper Corporation announced today that, as part of its response to the coronavirus (COVID-19) pandemic, it will provide a 15% credit to personal auto policyholders towards their April and May premiums, as well as committing $1 million to organizations focused on critical issues including food insecurity and supporting front-line medical personnel. Read more here.

APRIL 08
Insurance company USAA announces they will return $520 million to members amid COVID-19 pandemic
Insurance company USAA announces they will pay members $520 million amid the COVID-19 pandemic. In a press release , the company said the payment is “a result of data showing members are driving less due to stay-at-home and shelter-in-place guidance across the country.” Read more here.

Travelers Announces Stay-at-Home Auto Premium Credit Program
The Travelers Companies, Inc. today announced it is giving U.S. personal auto insurance customers a 15% credit on their April and May premiums through its new Stay-at-Home Auto Premium Credit Program. The company will automatically credit customers’ accounts, providing them with prompt and much needed relief during this time. Travelers will continue to assess the program as more information comes to light about the impact of the COVID-19 crisis on the driving environment and auto claims. Read more here.

Germania to give back nearly $6 million to personal auto policyholders
Germania Insurance announced its Reduced Driving Payback of nearly $6 million in credits for personal auto insurance policyholders. Germania President and CEO Paul Ehlert said. “The Reduced Driving Payback is our way of showing our support for your dedication to keeping you and your community safe during this challenging time.” A payment of $25 will be provided for each personal auto policy that was in effect as of March 31, 2020, and an additional $25 payment will be provided for each personal auto policy that is effective as of April 30, 2020. Payments are subject to regulatory approval. Read more here.

Progressive Provides $1 Billion to Customers
Over the last few weeks, the entire country has faced hardship due to COVID-19. Progressive Insurance remains committed to assisting customers and today announced it is providing approximately $1 billion to them as a result of fewer claims that come with less frequent driving. Read more here.

APRIL 07
Auto insurers including Allstate, Geico to give back millions as coronavirus keeps drivers off roads
Auto insurance companies including Allstate, Geico, and Liberty Mutual said they will give policyholders millions of dollars back because Americans are driving less during the coronavirus pandemic. Read more here.

Texas Windstorm Insurer Lowers Initial Premium Amount Due; Extends Payment Deadline
Texas’ property insurer of last resort for wind and hail in counties along the state’s coastline is temporarily reducing the amount of premium due in order to issue a policy and providing 75 days to pay the remaining premium. Read more here.

GEICO, Farmers, Liberty Mutual Join Insurers Giving Breaks to Drivers, Businesses
More auto insureds and small businesses are getting a break on their insurance premiums to help them through the coronavirus crisis. Auto insurer GEICO said it will give back approximately $2.5 billion in the form of a 15 percent credit to its auto and motorcycle customers as their policy comes up for renewal between April 8 and Oct 7. The credit will also apply to any new policies purchased during this period. Read more here.

APRIL 06
Allstate to return $600 million in auto premiums as pandemic cuts driving
The insurer Allstate said Monday it will return more than $600 million in auto insurance premiums to customers as many Americans stay home and drive less during shelter-in-place orders to curb the coronavirus outbreak. Read more here.

Coronavirus Update: We’re Here to Support You
At American Family Insurance, we are committed — and prepared — to serve our customers while also keeping our people and communities safe. We are closely monitoring the COVID-19 virus and the impact this pandemic is having across our country and world. While the health and well-being of our people and our customers is our top priority, we’re also dedicated to doing what we can to provide you the service you not only need but expect from American Family. We know you’re still depending on us to help with your insurance needs — and we are here for you. Read more here.

Allstate to Forgive 15% of Monthly Auto Premiums, Provide Free ID Theft Coverage
Insurance carriers are continuing to step forward with offers of help for customers and communities affected by the coronavirus crisis. Allstate announced that its Allstate, Esurance and Encompass personal auto insurance customers will receive a Shelter-in-Place Payback, a premium credit that recognizes that people are driving less during this emergency. Read more here.

APRIL 05
Travelers to Provide $100 Million Cash Flow Boost to Agents Amid Coronavirus Crisis
The Travelers Companies announced that it will accelerate commission payments to eligible agents and brokers to help them ease liquidity concerns due to the COVID-19 crisis. In total, Travelers said it is accelerating more than $100 million, which it called “a significant boost of cash flow to its distribution partners when they need it most.” Read more here.

MARCH 27
Amid Crisis, Allstate Helping Customers with Extended Coverage, Payment Relief
As the coronavirus pandemic impacts people and businesses across the country, both unemployment and the demand for delivery drivers are on the rise. Many businesses, especially restaurants, are relying on income from delivery services as most people stay home. Allstate is taking action on both fronts to protect customers and employees from life’s uncertainties during these unprecedented times. Read more here.

MARCH 19
Allstate to Allow Policyholders to Skip Premium Payments
Allstate will allow policyholders to skip up to two premium payments due to the disruption caused by the coronavirus. Read more here.